Care that families remember.
Choosing care for someone you love is a big decision. Hear from families who trusted Care Sisters to help them find the right support at home.
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What families say about Care Sisters
Choosing live-in care is personal. These are some of the experiences families have shared about the care and support they received from Care Sisters.
Outstanding care
“Sue, Wendy and their team of carers are outstanding. They cared for my mother with ovarian cancer for almost ten years, showing her expert care, friendship and dignity right to the very end. I cannot rate them highly enough.”
Excellent 24/7 care for my mother
“We evaluated CareSisters versus two large nationwide providers when we were looking for in-house care back in 2018, and we are very pleased that we appointed Sue and her small agency. We really like the continuity of care provided and the personalization suited specifically for my mother. I cannot recommend CareSisters highly enough.”
Live-in care
“Caresisters provided live in care for my mother, allowing her to retain her independence and continue living in the comfort of her own home. Sue Williams provided most of mum’s care and her kindness and commitment was exemplary.”
Care for my elderly mother post surgery
“Sue and Kim gave my family an excellent level of service in finding the right live-in carer for my mother post surgery. Bridget was a superb match and had the benefit for us of being a fully qualified nurse who could change my mother's wound dressings and monitor her 24/7. Bridget was outstanding, and I would happily recommend the service provided by CareSisters.”
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More than finding a carer
Good care is about more than experience on paper. It’s about trust, personality, continuity and knowing there’s someone there when your family needs support.
People we know personally
We know our carers, their experience and the kind of families they’re likely to work well with.
Care that feels personal
We look beyond someone’s care needs to their personality, routines and the way they want to live.
Continuity that matters
Familiar carers can build genuine relationships with the person they’re supporting.
Support when you need us
We’re a small team, and we stay involved and available throughout the arrangement.
Based on 29 reviews
More kind words from families
Every family comes to us with a different story. Here are some of the experiences shared by families who trusted Care Sisters to help someone they love remain at home.
Caring and kind
“Sue at CareSisters is the most caring and kind person. She cares for my Gran and always puts her first and does what is best for her. Highly recommended!”
Dignity when it mattered most
“Nothing was too much trouble in her endeavours to make him as comfortable as possible, preserving his dignity and quality of life in whatever way she could.”
They became close friends
“Care Sisters took exceptional care of my mother-in-law through terminal cancer. They lived in for about three years and over that time became close friends of the family.”
Honest, hardworking and compassionate
“I found them to be honest, hardworking and above all compassionate towards my aunt. Nothing was too much trouble in trying to help her make the most of her life.”
Absolutely first class
“Care Sisters were absolutely first class in swift provision of care for my father at home. I cannot fault the care, attention and dedication provided by them.”
Mum is well looked after
“We have been using Caresisters for a couple of years or more now and I am so pleased that I found them. Mum is well looked after and it has taken away a lot of worry for our family.”
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What our carers say about Care Sisters
The relationship we have with our carers matters just as much as the relationships we build with families. They see first-hand how Care Sisters works, how we support people and how seriously we take finding the right match.
Caroline
“Having worked with both large and small agencies, and in a private capacity, I am delighted to be working with Sue Williams.
Sue is a rarity in the field of care. She should not be, but she is, because she takes time to get to know her clients and her carers and is so helpful when any advice is required, as she really does take time to listen and consider.
Her care knowledge is extensive and her counsel is wise. I wish I had met her right at the start of my caring career, but ‘better late than never!’”
Ros
“I would highly recommend Care Sisters to any family looking for care and support for a loved one.
Having worked with them as a long-term carer, I have found them to be a very caring, professional and reliable agency. They take the time to listen and understand what families need, and they work hard to find the right carer for each individual situation.
What really stands out to me is how approachable and supportive they are. Communication is excellent, and I have always felt that they genuinely care about providing the best possible service, not just placing a carer and walking away.
I would feel completely confident recommending Care Sisters to a family who wants reassurance, compassion and professional care for someone they love.”
Samantha
“Before working with Sue I had worked with a few CQC and introductory agencies. These agencies claimed to fully support their carers, which in most cases did not happen.
I started working under Sue in December 2023. The placement was challenging and I battled along while Sue kept me motivated and focused.
She takes the time to listen to my requests and concerns and has always made me feel that my views are valued and that I am appreciated for who I am and the knowledge I can bring to the table.
In the care industry, having someone who understands the demands and responsibilities of caring is extremely important. I have found Sue to be very supportive when I have needed assistance, or just someone to lend an ear.
There have also been occasions when I have needed help and there was no one else available to provide care. Rather than leaving me to manage alone, Sue has personally stepped in and provided the necessary support.
Overall, I would describe Sue as caring, supportive, reliable and willing to lead by example. I would happily recommend her as someone who genuinely cares about both her carers and the clients receiving care.”
Why does this matter to families? Because carers who feel listened to, respected and properly supported can focus on what matters most: providing thoughtful, consistent care for your loved one.
Read more on Trustpilot
Read more independent reviews from families and carers who have shared their experience of Care Sisters.
Ready to find care?
Tell us a little about your loved one and the support you’re looking for. We’ll take the time to listen, answer your questions and help you understand what the next step could look like.
Rachel, South West London